Customer Service

Rush Ordering Available

If you are in a hurry for your order we are happy to help! We offer one of the best 'last minute' services available. During the checkout process simply select 'Rush Order Processing' and we will priority process your order. A non-refundable rush order fee of $15.00 will automatically be added to your order. By selecting Rush Order Processing you will not receive a proof of your personalized item so that we can expedite the printing of your items.

For Wrappers Only:
Place your order by 3pm PST, we will ship your wrappers the next business day.

For Wrapped Bars:
Place your order by 3pm PST, we will ship your chocolate bars within 2 business days.

The above estimates do not included shipping transit time. To shorten the transit time of your order we offer overnight/next day shipping via UPS. Please review our typical order processing times for more information. Saturday delivery is available to select areas in USA and Canada.

*Delivery to the US may be delayed due to heightened customs inspection and border security. Orders that contain chocolate shipped to the US may require additional time for FDA Clearance. Read more...

 

Please review our Terms and Conditions of Sale for more information about our policies.