Important Notice: Order Processing Delay until November 24th, 2017   Click for details

Customer Service

Payment Methods

We accept online payments via PayPal. This secure payment process allows us to accept credit card payments such as VISA, MasterCard, and American Express, or transfers from your PayPal account. You are not required to be a PayPal member in order to use PayPal.

We use PayPal to process credit card payments because they help us keep our costs down and provide several fraud protection features to secure your transaction. PayPal also allows us to receive your payment without needing to handle any of your sensitive financial information, thereby further protecting your privacy.

Do I need to be a PayPal member?

No, you can still make payments with your credit card without being required to register. However, if you would like to register with PayPal after you have completed the payment process you can do so by clicking the Register button provided by PayPal.

Is my payment refundable?

As with most credit card transactions, under certain circumstances your payment can be cancelled and refunded. For more information please see Cancelling an Order and our Return Policy.

PayPal will not accept my credit card or my transaction is being declined, what should I do?

When PayPal verifies your credit card details and authorizes your transaction, PayPal verifies not only your credit card information, but also your billing address and phone number. If PayPal has declined your credit card, ensure that the billing address you have entered matches the address that appears on your credit card statement exactly.  If you continue to experience problems, contact your issuing bank for more information regarding any recently declined transactions.

 

Please review our Terms and Conditions of Sale for more information about our policies.