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If you have any questions or require assistance, please contact us using the form below. We are happy to answer any questions you have about our products.

We will reply to your inquiry as soon as possible, often within 1-2 hours (weekdays 9am-6pm PST, weekends 11am-4pm PST).

For immediate assistance, review our frequently asked questions on the left side of this page.

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If you would prefer to contact us via e-mail, send a message to .

Or you can call us at 1-888-5-WHIMSY (1-888-594-4679)
Monday to Friday, 9am - 4pm Pacific Time
Note: Customer service inquiries are typically handled by email/live chat and all orders must be placed online - for faster service, especially outside of normal business hours, please use the contact form above.